Collaborate Strata Community Forum

Collaborate will enhance your Community
– we guarantee it!

Topics that can involve everyone

Owner Polls (have your say anonymously)

Mgmnt. Committee-confidential issues

Formal Mgmnt Committee resolution voting

And Much More

General Topics

A new Topic can be started by any owner, or any Mgmnt. Committee Member.

A Topic commenced by a non-Committee owner, can be viewed and replied to by all owners.

A Committee member has the option of making a new Topic open to all Community members, or just Committee members, and notification of Committee-only Topics only goes out to Committee members.

Documents and photos can be attached to Topics and any Replies.

Owners can choose to receive email notifications of a new Topic (or Comment) as they are generated, and there are options for electing to receive a Daily and/or Weekly summary of activity.

Management Committee Voting

The Committee-Voting feature of Collaborate enables a formal vote of the Committee to take place without the Committee attending a normal Committee Meeting. It's easy for the Managing Agent to initiate a vote on any issue, and the Committee Members are able to vote via Collaborate as soon as the new vote 'goes live'.
Collaborate automatically monitors the vote status of all Committee Members and advises of the running status, as well as prompting Committee Members that haven't yet voted.

When the voting cycle is complete, Collaborate produces the Minutes of the Resolution decision, and distributes the Minutes to all of the Community Collaborate subscribers - as well as filing an archive copy.

Owner Polls

Simply the most amazing way for a Community to gauge the feelings of all owners about a particular issue. Create a Poll in just a few minutes and all owners can offer their opinion (as a secret vote) immediately. The Poll is managed automatically, and owners receive a daily prompt if they haven't yet voted on the issue. A daily Poll Progress email is sent to Management Committee Members giving them an update as to how voting is progressing.

Because Poll participants are not personally identified i.e. it is only the votes that are counted, owners feel more comfortable with expressing their true feelings on matters, without anxiety of repercussions from other owners. It’s the exact opposite of what often happens with ‘town hall’ type meetings.

So, whether it's finding out whether the community would like the heated pool warmer, the BBQ facilities upgraded, or the Xmas get together a week earlier this year, - a Collaborate Poll of the Community will provide a near-instant answer!

Benefits for Managing Agents

Collaborate will simply be transformational for your business.

- Staff workload is reduced because tasks of communicating with Owners is so easy, facilitating routine Management Committee voting is an absolute breeze, making documentation available to the Committee and Owners is quick and simple.
- Being able to provide enhanced services will make your business stand out from the norm.
- Your revenue will benefit from an immediate boost by placing a margin on the wholesale price we charge you.

Pricing

We make it easy. Just one plan, and it includes everything – at a super-reasonable price.

‘Collaborate' costs $0.95c per Lot/month. There are no other fees or charges.

Fees are invoiced monthly, billed one month in arrears, with 30 days to pay, e.g. January usage is invoiced February with payment due March.

One single consolidated monthly invoice is issued, with all subscribed buildings listed.

And something for free!
One subscribed building (per management company) will be free forever.

With only a few conditions:

The ‘free forever’ status is not transferable to any other building
The building must be under 100 Lots.

[We do not provide Collaborate to self-managed strata buildings, but rather, we partner with strata management companies, and we bill the management company, who in turn can pass on the cost to their strata clients - with or without a markup margin of their choosing.]

FAQ's

Do you have a ‘trial’ version?

Yes! In fact we will provide a fully-featured 'Demo Building' on request, that can be retained in a company's Collaborate portfolio - this can be used for familiarisation and training purposes, and for testing things that you might not otherwise want to try on a 'live' building.
We will also facilitate each management company subscribing one of their buildings (under 100 Lots) onto Collaborate on a ‘free forever’ basis. Note though, that this ‘free forever’ status is not transferable to any other building in the company’s portfolio at any time in the future. We strongly recommend management companies apply this ‘free forever’ subscription to an actual building rather than using it just for a test/trial, as this is the best way rapid familiarisation of the product is achieved.

Can Collaborate bill our community clients directly?

Sorry, no. Our invoicing and billing procedures are designed to suit the majority of our clients and be simple and straightforward, and most management companies want to be able to add a ‘mark-up margin’ to the wholesale fee we charge them. We issue one consolidated invoice to the management company each month.

If our community changes management companies, can we take our Collaborate with us to our new manager?

Yes, we will transfer your complete Collaborate data, just put your new manager in contact with us. To help ensure success with this changeover, it is best to engage your proposed new manager in this discussion prior to signing up with them.

What is the length of contract term with Collaborate?

Our agreement term with our management company partners is month-to-month, per building. They can unsubscribe a building by giving us 30 days notice.

Does what software our manager uses matter in regards to Collaborate compatibility?

No, not at all. Collaborate functions independently of whatever software apps the Strata Manager uses for his business.

Are all Lots in a building counted in arriving at the building’s Collaborate monthly fee?

Not necessarily. Only ‘dwelling Lots’ are counted i.e. if carparking spaces are separate Lots on the title, they are not counted towards the subscription fee – only the dwelling Lots.

How much help and training will be needed?

None!
Whilst there are some 'Help' pages, we know our users rarely need to consult them.
We have taken a lot of effort to ensure every screen is simple and intutive, and we know this is so important particularly for the elder folk that enjoy community living - all residents are able to benefit from 'Collaborate'.

Can individual Owners in a building opt out of Collaborate?

When subscribed, it is the building as a whole that is subscribed to Collaborate, and the building as an entity that is charged the subscription – not owners individually. It is a service provided for all owners, and individually they can participate as they wish.

The world’s most loved Strata Community forum platform

Collaborate

The world’s most loved Strata Community forum platform

collaborate - (intransitive verb) - col•lab•o•rate - to work jointly, one with another, or with a group, for a special purpose